Privacy Guaranteed
Streamline IT EMEA – Privacy Policy
1. Introduction
Effective Date: August 19th, 2025
Streamline IT EMEA ("we," "us," "our") is committed to protecting your privacy and implementing appropriate technical and organizational measures to safeguard your personal data. This Privacy Policy applies to all external-facing applications, services, tools, websites, and other data processing activities within the EMEA region, where we act as a data controller.
2. Scope of This Policy
This policy covers the personal data we collect from:
- Employees, job applicants (candidates)
- Clients and their staff
- Suppliers, service providers, and business contacts
- Visitors to our websites and physical offices
- Users of our digital platforms and services
If we collect data not described here, we will inform you (where required) about what additional data is collected and how it is used.
3. Categories & Sources of Personal Data
We may collect:
- Contact and identity data: name, job title, email, phone number, address.
- Online identifiers & web data: IP addresses, cookies, usage behavior.
- Professional data: employer, role, CV, employment history.
- Sensitive categories: only if explicitly provided or legally required (e.g., for disability accommodations).
- Office-visit data: CCTV recordings, visitor logs, access cards.
Data sources include you directly (by filling out forms, submitting applications) and indirectly (via website tracking, CCTV, third-party referrals).
4. Purposes & Legal Bases
We process your data for:
- Operational purposes: project delivery, communications, billing, support services.
- Recruitment: to assess and communicate regarding job applications.
- Marketing (EMEA-wide): sending newsletters, event invites—based on your consent or legitimate interest.
- Legal compliance: contractual obligations, regulations, investigations.
Our legal bases include contract execution, legitimate business interests, consent (where required by law), and compliance with legal or regulatory obligations.
5. Use of Cookies & Tracking Technologies
We utilize cookies and similar technologies to enhance website functionality and user experience. You can manage your preferences through our Cookie Consent Manager. Information collected may include browser type, device information, and browsing behavior.
6. Sharing with Third Parties
We may share personal data with:
- Service providers: CRM, marketing, IT support, analytics—under strict data processing agreements.
- Legal or regulatory authorities: if required by applicable law.
- Affiliates: within Streamline IT (group-wide transfers are governed by Binding Corporate Rules or equivalent safeguards).
Transfers outside the EEA are subject to proper legal safeguards such as Standard Contractual Clauses, adequacy decisions, or Binding Corporate Rules.
7. Data Security
We maintain robust organizational, physical, and technical security controls to protect personal data from loss, theft, or unauthorized access—aligned with ISO/IEC 27001-level standards.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above, including where needed to comply with legal, regulatory, or contractual obligations.
9. Your Rights
Under applicable data protection laws (e.g., GDPR), you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Object to or restrict processing.
- Request erasure ("right to be forgotten").
- Data portability, to receive or transfer your data in a structured, machine-readable format.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact our Data Privacy Officer at [contact email/office].
10. Complaints & Supervisory Authorities
If you believe your data protection rights have been violated, we encourage you to contact our Data Privacy Officer in the first instance. You also have the right to lodge a complaint with the relevant supervisory authority within your country.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. We will notify you of any material changes—particularly those affecting your data rights—via our website or direct communication.